client support

TELUS Long Distance

For prepaid cards purchased at a retail store, please call the customer support number printed on the back of your prepaid card.

For prepaid virtual PINs purchased at a retail store or online, please call 1-888-969-9699.

Lost the calling instructions? See user guide

Forgot your PIN?

Please enter your email address used when you purchased your long distance virtual card online and click "continue".