Download free connection software

If you don't already have an Internet connection, you can still download the software - toll-free.

To download

  1. Please select the length of your card Serial Number:
  2. Please select the Windows Operating system that you are using :

  4. On the next screen, select 'Open'/'Run this program from the current location' or, if you prefer to install the software later, 'Save this program to disk'.

    To install with disc:

    • Insert the enclosed disk in the purchased package, in your CD-ROM drive
    • Double click the My Computer icon
    • Double click the icon representing your CD-ROM drive
    • To complete the installation, double click the TELUSPrepaidSetup.exe and follow the prompts
    • The TELUS Prepaid icon will appear on your desktop

    To access the Internet:

    • Double click the TELUS Prepaid icon
    • In the Connect to TELUS Prepaid dialogue box, select your local or toll-free dialing option and enter the Serial # and PIN (no spaces)
    • Click the Connect button
    • A timer tracks the time remaining on your TELUS Prepaid PIN throughout each Internet session

    To disconnect:

    • Open the timer tracking the time remaining on your PIN
    • Click the Disconnect button

You can add more time to your Prepaid Internet PIN. The system will prompt you when the balance on your PIN reaches $1.00 or less.

Your Prepaid Internet PIN expires 180 days from first use or last recharge.

For assistance, call us toll-free at 1-888-969-9699